Returns & Exchanges
At BOXIO, we want you to love your fit, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Simply initiate your request through our portal to receive a prepaid shipping label or exchange for a different size.
Initiate Your Request
Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all garment tags are intact and the products are in their original, unworn condition.
Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing